Difference between revisions of "Connection Issues Under Win 10.x Using the WS-1080 / 1095"
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So far this | So far this | ||
| − | + | {{Thread|whistler-scanners|317662-whistler-scanners-windows-10-a.html|thread|}} has only discussed using these instructions on the [[WS1080]] and [[WS1095]] scanners. | |
It's possible these instructions will also apply to the GRE [[PSR-800]] and RS [[Pro-668]]. | It's possible these instructions will also apply to the GRE [[PSR-800]] and RS [[Pro-668]]. | ||
<pre> | <pre> | ||
| − | This is only for USB driver installation if you have problems "connecting to your scanner" while using the USB cable. | + | This is only for USB driver installation if you have problems "connecting to your |
| + | scanner" while using the USB cable. | ||
| − | You can test if this is needed by trying to update the time on the scanner by selecting "Set Real Time Clock | + | You can test if this is needed by trying to update the time on the scanner by |
| − | to Computer Time" under the Scanner SD Card menu in the EZScan software. If it does not work .. this should fix | + | selecting "Set Real Time Clock to Computer Time" under the Scanner SD Card menu |
| − | that problem. | + | in the EZScan software. If it does not work .. this should fix that problem. |
This has been tested in the Windows 10 Public Release of July 29/2015. | This has been tested in the Windows 10 Public Release of July 29/2015. | ||
| Line 25: | Line 26: | ||
6. Go To Device Manager in Control Panel | 6. Go To Device Manager in Control Panel | ||
7. Select Ports (Com + LPT) | 7. Select Ports (Com + LPT) | ||
| − | 8. You should see .. "USB Serial Device (ComX)" when your Whistler scanner is connected. | + | 8. You should see .. "USB Serial Device (ComX)" when your Whistler scanner |
| + | is connected. | ||
You can now install the USB driver. | You can now install the USB driver. | ||
| − | 9. Right click on the USB Serial Device (ComX) item above and select 'Update Driver Software'. | + | 9. Right click on the USB Serial Device (ComX) item above and select 'Update |
| + | Driver Software'. | ||
10. Select Browse My Computer for Driver Software. | 10. Select Browse My Computer for Driver Software. | ||
| Line 39: | Line 42: | ||
15. Click Close | 15. Click Close | ||
| − | The driver will now be installed as "Whistler WS-1080 or WS-1095 Serial Device (ComX) as applicable" | + | The driver will now be installed as "Whistler WS-1080 or WS-1095 Serial Device |
| + | (ComX) as applicable" | ||
</pre> | </pre> | ||
| − | Note that if you have any hidden ports, you should make them visible before proceeding | + | Note that if you have any hidden ports, you should make them visible before proceeding with these instructions |
| − | with these instructions | ||
<small> Notes from edmscan on the Whistler forum</small> | <small> Notes from edmscan on the Whistler forum</small> | ||
Revision as of 16:26, 30 December 2015
So far this thread has only discussed using these instructions on the WS1080 and WS1095 scanners.
It's possible these instructions will also apply to the GRE PSR-800 and RS Pro-668.
This is only for USB driver installation if you have problems "connecting to your scanner" while using the USB cable. You can test if this is needed by trying to update the time on the scanner by selecting "Set Real Time Clock to Computer Time" under the Scanner SD Card menu in the EZScan software. If it does not work .. this should fix that problem. This has been tested in the Windows 10 Public Release of July 29/2015. 1. Go to Start Menu 2. Hold down Shift key and press Restart under Power menu item. 3. Under Choose an Option .. select 'Troubleshoot' 4. Select 'Advanced Options' 5. Select 'Startup Settings' Press Restart Press 7 for Unsigned Drivers. Once restarted .. login as normal. 6. Go To Device Manager in Control Panel 7. Select Ports (Com + LPT) 8. You should see .. "USB Serial Device (ComX)" when your Whistler scanner is connected. You can now install the USB driver. 9. Right click on the USB Serial Device (ComX) item above and select 'Update Driver Software'. 10. Select Browse My Computer for Driver Software. At the bottom, select "Let me pick from a list of device drivers on my computer" 11. Highlight Whistler WS-1080 or WS-1095 Serial Device as applicable. 12. Click Next 13. You will see "Windows cannot verify the publisher of this driver software' 14. Select "Install this driver software anyways" 15. Click Close The driver will now be installed as "Whistler WS-1080 or WS-1095 Serial Device (ComX) as applicable"
Note that if you have any hidden ports, you should make them visible before proceeding with these instructions
Notes from edmscan on the Whistler forum