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Difference between revisions of "Connection Issues Under Win 10.x Using the WS-1080 / 1095"

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So far this  
 
So far this  
[http://forums.radioreference.com/whistler-scanners/317662-whistler-scanners-windows-10-a.html thread] has only discussed using these instructions on the [[WS1080]] and [[WS1095]] scanners.
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{{Thread|whistler-scanners|317662-whistler-scanners-windows-10-a.html|thread|}} has only discussed using these instructions on the [[WS1080]] and [[WS1095]] scanners.
 
   
 
   
It's possible these instructions will also apply to the GRE [[PSR-800]]
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It's possible these instructions will also apply to the RS [[Pro-668]], Whistler [[WS1088]], [[WS1098]], [[TRX-1]] and [[TRX-2]] scanners.
 +
 
 +
For the GRE [[PSR-800]], please see the [[Windows 10 installation of GRE PSR-800 Software and Driver]] article
  
 
<pre>
 
<pre>
This is only for USB driver installation if you have problems "connecting to your scanner" while using the USB cable.  
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This is only for USB driver installation if you have problems "connecting to your
 +
scanner" while using the USB cable.  
  
You can test if this is needed by trying to update the time on the scanner by selecting "Set Real Time Clock  
+
You can test if this is needed by trying to update the time on the scanner by
to Computer Time" under the Scanner SD Card menu in the EZScan software. If it does not work .. this should fix  
+
selecting "Set Real Time Clock to Computer Time" under the "Scanner/SD Card" tab,
that problem.
+
in the EZScan software. If that does not work, this should fix that problem:
  
 
This has been tested in the Windows 10 Public Release of July 29/2015.
 
This has been tested in the Windows 10 Public Release of July 29/2015.
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5. Select 'Startup Settings'
 
5. Select 'Startup Settings'
 
Press Restart
 
Press Restart
Press 7 for Unsigned Drivers.  
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Press F7 for Unsigned Drivers.  
  
 
Once restarted .. login as normal.  
 
Once restarted .. login as normal.  
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6. Go To Device Manager in Control Panel
 
6. Go To Device Manager in Control Panel
 
7. Select Ports (Com + LPT)
 
7. Select Ports (Com + LPT)
8. You should see .. "USB Serial Device (ComX)" when your Whistler scanner is connected.  
+
8. You should see .. "USB Serial Device (ComX)" when your Whistler scanner
 +
  is connected.  
  
 
You can now install the USB driver.  
 
You can now install the USB driver.  
  
9. Right click on the USB Serial Device (ComX) item above and select 'Update Driver Software'.  
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9. Right click on the USB Serial Device (ComX) item above and select 'Update  
 +
  Driver Software'.  
 
10. Select Browse My Computer for Driver Software.  
 
10. Select Browse My Computer for Driver Software.  
  
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15. Click Close
 
15. Click Close
  
The driver will now be installed as "Whistler WS-1080 or WS-1095 Serial Device (ComX) as applicable"
+
The driver will now be installed as "Whistler WS-1080 or WS-1095 Serial Device
 +
(ComX) as applicable"
 
</pre>
 
</pre>
  
Note that if you have any hidden ports, you should make them visible before proceeding
+
Note that if you have any hidden ports, you should make them visible before proceeding with these instructions
with these instructions
+
 
  
<small> Notes from edmscan on the Whistler forum</small>
 
  
 
[[Category:Whistler Scanners]]
 
[[Category:Whistler Scanners]]
[[Category:Trunking Scanners]]
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[[Category:Radio Shack Scanners]]
 
[[Category:Desktop Scanners]]
 
[[Category:Desktop Scanners]]
 
[[Category:Handheld Scanners]]
 
[[Category:Handheld Scanners]]
 
[[Category:Mobile Scanners]]
 
[[Category:Mobile Scanners]]
[[Category:Digital Scanners]]
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[[Category:Digital Scanners with DMR]]
 +
[[Category:Digital Scanners with MOTOTRBO]]
 +
[[Category:Digital Scanners with NXDN]]
 +
[[Category:Digital Scanners without DMR]]
 +
[[Category:Digital Scanners without MOTOTRBO]]
 +
[[Category:Digital Scanners without NXDN]]
 +
[[Category:Digital Scanners without ProVoice]]
 
[[Category:Object Oriented Scanners]]
 
[[Category:Object Oriented Scanners]]
 
[[Category:Rebanding Supported Scanners]]
 
[[Category:Rebanding Supported Scanners]]

Latest revision as of 09:16, 12 January 2018

So far this thread has only discussed using these instructions on the WS1080 and WS1095 scanners.

It's possible these instructions will also apply to the RS Pro-668, Whistler WS1088, WS1098, TRX-1 and TRX-2 scanners.

For the GRE PSR-800, please see the Windows 10 installation of GRE PSR-800 Software and Driver article

This is only for USB driver installation if you have problems "connecting to your
scanner" while using the USB cable. 

You can test if this is needed by trying to update the time on the scanner by
selecting "Set Real Time Clock to Computer Time" under the "Scanner/SD Card" tab,
in the EZScan software. If that does not work, this should fix that problem:

This has been tested in the Windows 10 Public Release of July 29/2015.

1. Go to Start Menu
2. Hold down Shift key and press Restart under Power menu item. 
3. Under Choose an Option .. select 'Troubleshoot'
4. Select 'Advanced Options'
5. Select 'Startup Settings'
Press Restart
Press F7 for Unsigned Drivers. 

Once restarted .. login as normal. 

6. Go To Device Manager in Control Panel
7. Select Ports (Com + LPT)
8. You should see .. "USB Serial Device (ComX)" when your Whistler scanner
   is connected. 

You can now install the USB driver. 

9. Right click on the USB Serial Device (ComX) item above and select 'Update 
   Driver Software'. 
10. Select Browse My Computer for Driver Software. 

At the bottom, select "Let me pick from a list of device drivers on my computer"
11. Highlight Whistler WS-1080 or WS-1095 Serial Device as applicable. 
12. Click Next
13. You will see "Windows cannot verify the publisher of this driver software'
14. Select "Install this driver software anyways"
15. Click Close

The driver will now be installed as "Whistler WS-1080 or WS-1095 Serial Device
(ComX) as applicable"

Note that if you have any hidden ports, you should make them visible before proceeding with these instructions