Ministry of Health (ON)

Ambulance Communication Services (ACS)

Central Ambulance Communications Centres (CACC)

detailed talkgroup listings for MOH CACC's can be found for

• Zone :[1]
• Zone :[2]
• Zone :[3]
• Zone :[4]

• Cambridge CACC

Service provider : Province Coverage: Waterloo Region (except extreme SW), Wellington Co, Dufferin Co & Caledon)

• Georgian (Barrie) CACC

Service provider : Province Coverage: York Region, Simcoe Co.

• Hamilton CACC

Service provider : Province Coverage: City of Hamilton, Brant, Haldimand and Norfolk Counties.

• Kenora CACC

Service provider : Hospital

• Kingston CACC

Service provider : Hospital

• Lindsay CACC

Service provider : Province

• London CACC

Service provider : Province

• Mississauga CACC

Service provider : Province Coverage: Peel (except Caledon) and Halton Region.

Niagara CACC Service Provider-??? Coverage: Niagara Region

• North Bay CACC

Service provider : Hospital

• Oshawa (Whitby)CACC

Service provider : Province

• Ottawa CACC

Service provider : Municipality

• Renfrew CACC

Service provider : Province

• Sault Ste. Marie CACC

Service provider : Hospital

• Sudbury CACC

Service provider : Province

• Thunder Bay CACC

Service provider : Province

• Timmins CACC

Service provider : Municipality

• Toronto CACC

Service provider : Municipality Coverage: City of Toronto

• Wallaceburg CACC

Service provider : Hospital

• Windsor CACC

Service provider : Province

Ontario Ambulance 10 Codes

10 codes

• 10-3 All Vehicles stop Transmitting
• 10-4 Acknowledged
• 10-6 Busy-Stand by unless Urgent
• 10-7 Arrived(or OUT of Service)
• 10-8 Departed (or IN service)
• 10-9 Repeat last Transmission
• 10-13 Unable to reply (Relative near by etc.)
• 10-19 Return to Base
• 10-20 What's your Location
• 10-21 Phone by Landline or Cellular
• 10-25 Non-Violent Psychiatric Patient
• 10-26 Call is cancelled
• 10-27 Hostage Taking or SWAT Standby
• 10-34 What's the Hospital status
• 10-36 Emergency is CLOSED (Critical care Bypass)
• 10-37 Emergency is OPEN to Code 3's only (ReDirect Considerations)
• 10-38 Emergency is CLEAR
• 10-50 Violent Psychiatric Patient
• 10-100 Bomb Threat
• 10-200 Have Police Attend (often abbreviated to 10-2's)
• 10-2000 Send Police IMMEDIATELY

Priority Codes

• CODE 1 Any non-important call
• CODE 2 Scheduled call
• CODE 3 Prompt call, not life threatening, lights and siren optional
• CODE 4 Life Threatening, lights on, siren optional
• CODE 5 Obviously dead (Rigidity, Decomposition, Vivisection, Decapitation...)
• CODE 6 Legally dead
• CODE 7 Unstaffed at station OR out of service

    *71 = No patient found
    *72 = Patient refused care/transport
    *73 = Patient expired [as in decease]
    *74 = Patient in police custody
    *75 = Transported by another ambulance
    *76 = Canceled before patient contact

• CODE 8 Standby at location
• CODE 9 Unit in for servicing (Not Usable)
• CODE 19 non-essential call

The Canadian Triage and Acuity Scale (CTAS) has five levels:

Level 1: Resuscitation – Conditions that are threats to life or limb Level 2: Emergent – Conditions that are a potential threat to life, limb or function Level 3: Urgent – Serious conditions that require emergency intervention Level 4: Less urgent – Conditions that relate to patient distress or potential complications that would benefit from intervention Level 5: Non-urgent – Conditions that are non-urgent or that may be part of a chronic problem