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Difference between revisions of "Whistler Official Upgrade (WOU)"

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The Whistler Official Upgrade (WOU) procedure, is a Paid Upgrade where the User pays for shipment to Whistler - Whistler then applies a new Bootloader & Firmware Upgrade, then return-postage is paid by Whistler back to sender. Once, returned, continued forward support is possible via Whistler Repair & Support and Whistler's EZ-Scan 1080/1088 Software, with all the additional features of a [[WS1080]] (though the keypad/faceplate will remain unchanged on the Pro-18's which unique). This is for the the standard: GRE [[PSR-800]] Radio Shack [[Pro-668]] and [[Pro-18]], all where designed off the [[GRE PSR-800 based scanners]].  
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The '''Whistler Official Upgrade (WOU)''' procedure is a ''Paid Upgrade'' where a user pays for shipment to Whistler - Whistler then applies an Update w new to the Bootloader and Firmware, then return-postage is paid by Whistler, back to sender. Once returned, continued forward support is possible via Whistler Repair & Support and Whistler's Software, with all the additional features of a [[WS1080]]. This is for the standard "legacy": GRE [[PSR-800]] Radio Shack [[Pro-668]] and [[Pro-18]], of which all are [[GRE PSR-800 based scanners]].  
  
The Upgrade cost at a minimum of : one way shipping plus $59.99 with the correct model-specific Firmware. Unofficial versions, that are "LOCKED" or contain hacked Whistler Firmware will cost a minimum of: one way shipping plus $120. Additionally, if the scanner is using the Unofficial upgrade, there is potential that the scanner will have the ability to decode DMR transmissions CANCELED, if certain criteria are met, as well as LOCK the Bootloader, CPU, and DSP at it's current state. There is as an added bonus with the $120 variant - you can ask Whistler to replace or repair severely bad external parts, at their discretion, with the caveat as long as the scanner works and boot's-up. Now this is only a Wiki page, not Official form Whistler.  
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This upgrade adds the ability to enable [[DMR]] decode to the GRE PSR-800, Radio Shack Pro-668 & Pro-18, and brings their Firmware current, with the additional features and firmware fixes that were added and updated with the more current algorithms for the [[WS1080]].  In addition, for the Pro-18 the WOU adds [[Project 25]]'s Phase II decoding. This process also provides generally an improvement in decode performance of all system types.
  
Contact Whistler Officially in e-mail or telephone, See the [https://whistlergroup.com/products/upgrade Whistler Official Upgrade page] on their website.
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Once upgraded, continued programming and repair support will be by Whistler and will use the [https://whistlergroup.com/collections/scanner-downloads/products/ez-scan-for-ws1080-ws1088 EZ-Scan WS1080/WS1088 Handheld Software].
  
Here are the threads from the Whistler forum regarding the Upgrade Program, as well as their statement on the unofficial "hacked" upgrades to the GRE and RS scanners;  
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The WOU cost at a minimum of: one way shipment to Whistler plus either $59.99 with the correct, model-specific, Firmware OR $89.99 for Unofficial versions, that are either "LOCKED" and/or contain a unofficial firmware. Additionally, if the scanner is using the unofficial firmware, there is potential that the scanner will have: the ability to decode DMR transmissions CANCELED, (if certain criteria are met,) as well as LOCK the Bootloader, CPU, and DSP at it's current state. There is as an added bonus with the $120 variant (without additional cost) - you can ask Whistler to replace or repair severely bad external parts, at their discretion, with the caveat as long as the scanner works and boots up; it is currently unknown what the cost would be to change the Pro-18's keypad/faceplate in the circumstance of it being broken, since it's unique to the Pro-18.
  
{{Thread|whistler-scanners|353415-new-legacy-scanner-upgrade-program.html|Legacy Scanner Upgrade Program}}
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;Related Pages:
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*{{Thread|whistler-scanners|353415-new-legacy-scanner-upgrade-program.html|Whistler Official Upgrade Program}}
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*{{Thread|whistler-scanners|356619-whistler-statement-regarding-unauthorized-upgrade-gre-radioshack-scanners.html|Statement Regarding "Unauthorized" GRE RS Upgrades}}
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*{{Thread|radio-shack-scanners|356353-if-you-sending-your-unit-legacy-upgrade-please-read.html|Whistler caution about locked scanners}}
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*{{Thread|gre-scanners|356624-repair-program-psr-800-a.html| GRE PSR-800 customer Q&A w WhistlerWendy}}
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*[https://whistlergroup.com/products/upgrade Official Whistler Upgrade page].
  
{{Thread|whistler-scanners|356619-whistler-statement-regarding-unauthorized-upgrade-gre-radioshack-scanners.html|Statement Regarding Unauthorized GRE RS Upgrades}}
 
  
==How do I know if my scanner is LOCKED?==
 
*Check by Manually Programming a local DMR frequency and monitor for cleanly decoded  DMR transmissions.
 
*Check to see which Splash Screen you have, if you have the 'Radio Shack' or 'GRE' logos, they  are ones without hacked firmware, if the have a Whistler logo they could be Official Upgrade or  hacked.  With Whistler's logo, try to update CPU to 4.7 or 4.8 in Whistler EZ-Scan Software if it doesn't take - it's more than likely the Unofficial version.
 
*Turn Scanner while it's loading (after power button is hit while Splash screen is displayed) holding MENU until you see Bootloader CPU DSP version screen, if it's DSP4.6 and CPU 3.1 try the first, don't update the date past May 31st, 2017 or a LOCKED and DMR decode will be canceled.
 
*Or in GREFwTool try to Apply original firmware.
 
  
 
[[Category:Programming FAQs and Tips for GRE Scanners]]
 
[[Category:Programming FAQs and Tips for GRE Scanners]]

Revision as of 14:06, 9 February 2018

The Whistler Official Upgrade (WOU) procedure is a Paid Upgrade where a user pays for shipment to Whistler - Whistler then applies an Update w new to the Bootloader and Firmware, then return-postage is paid by Whistler, back to sender. Once returned, continued forward support is possible via Whistler Repair & Support and Whistler's Software, with all the additional features of a WS1080. This is for the standard "legacy": GRE PSR-800 Radio Shack Pro-668 and Pro-18, of which all are GRE PSR-800 based scanners.

This upgrade adds the ability to enable DMR decode to the GRE PSR-800, Radio Shack Pro-668 & Pro-18, and brings their Firmware current, with the additional features and firmware fixes that were added and updated with the more current algorithms for the WS1080. In addition, for the Pro-18 the WOU adds Project 25's Phase II decoding. This process also provides generally an improvement in decode performance of all system types.

Once upgraded, continued programming and repair support will be by Whistler and will use the EZ-Scan WS1080/WS1088 Handheld Software.

The WOU cost at a minimum of: one way shipment to Whistler plus either $59.99 with the correct, model-specific, Firmware OR $89.99 for Unofficial versions, that are either "LOCKED" and/or contain a unofficial firmware. Additionally, if the scanner is using the unofficial firmware, there is potential that the scanner will have: the ability to decode DMR transmissions CANCELED, (if certain criteria are met,) as well as LOCK the Bootloader, CPU, and DSP at it's current state. There is as an added bonus with the $120 variant (without additional cost) - you can ask Whistler to replace or repair severely bad external parts, at their discretion, with the caveat as long as the scanner works and boots up; it is currently unknown what the cost would be to change the Pro-18's keypad/faceplate in the circumstance of it being broken, since it's unique to the Pro-18.

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