Whistler Official Upgrade (WOU)

The Whistler Official Upgrade (WOU) procedure, is a Paid Upgrade where the User pays for shipment to Whistler - Whistler then applies a new Bootloader & Firmware Upgrade, then return-postage is paid by Whistler bay to sender. Once, returned, continued forward support is possible via Whistler Repair & Support and Whistler's EZ-Scan 1080/1088 Software, with all the additional features of a WS1080 (though the keypad/faceplate will remain unchanged on the Pro-18's which unique). This is for the the standard: GRE PSR-800 Radio Shack Pro-668 and Pro-18, all where designed off the GRE PSR-800 based scanners.

The Upgrade cost at a minimum of : one way shipping plus $59.99 with the correct model-specific Firmware. Unofficial versions, that are "LOCKED" or contain hacked Whistler Firmware will cost a minimum of: one way shipping plus $120. Additionally, if the scanner is using the Unofficial upgrade, there is potential that the scanner will have the ability to decode DMR transmissions CANCELED, if certain criteria are met, as well as LOCK the Bootloader, CPU, and DSP at it's current state. There is as an added bonus with the $120 variant - you can ask Whistler to replace or repair severely bad external parts, at their discretion, with the caveat as long as the scanner works and boot's-up. Now this is only a Wiki page, not Official form Whistler.

Contact Whistler Officially in e-mail or telephone, See the Whistler Official Upgrade page on their website.

Here are the threads from the Whistler forum regarding the Upgrade Program, as well as their statement on the unofficial "hacked" upgrades to the GRE and RS scanners;

Legacy Scanner Upgrade Program Thread

Statement Regarding Unauthorized GRE RS Upgrades Thread

How do I know if my scanner is LOCKED?

• Check by Manually Programming a local DMR frequency and monitor for cleanly decoded DMR transmissions.
• Check to see which Splash Screen you have, if you have the 'Radio Shack' or 'GRE' logos, they are ones without hacked firmware, if the have a Whistler logo they could be Official Upgrade or hacked. With Whistler's logo, try to update CPU to 4.7 or 4.8 in Whistler EZ-Scan Software if it doesn't take - it's more than likely the Unofficial version.
• Turn Scanner while it's loading (after power button is hit while Splash screen is displayed) holding MENU until you see Bootloader CPU DSP version screen, if it's DSP4.6 and CPU 3.1 try the first, don't update the date past May 31st, 2017 or a LOCKED and DMR decode will be canceled.
• Or in GREFwTool try to Apply original firmware.