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| − | Welcome to the Uniden DMA FAQ; here we'll start from scratch, and take you through some of the most basic of questions, and (in many cases) what things mean and how to find information. A word of explanation; if a word or phrase appears in <font color=blue>blue</font> and/or underlined, then it's a link; clicking it should take you to another article in our wiki, another part of our website or perhaps a different website.
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| − | ==What Models Does This FAQ Cover?==
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| − | This FAQ covers the Uniden models that utilize 2 tier DMA memory architecture, specifically those shown in the table below. We have additional, separate FAQs for the DMA 3 tier Uniden products, though many things listed below, are directly applicable;
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| − | * For the [[HomePatrol-1]] and [[HomePatrol-2]], see the [[Uniden Home Patrol FAQ]]
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| − | * For the [[BCDx36HP Series]], see the [[BCD436HP and BCD536HP Scanner FAQ]]
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| − | * For the [[SDS100]] and [[SDS200]], see the [[SDS100 and SDS200 FAQ Page]]
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| − | {{UnidenDMAScanners}}
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| − | ==The Nuts and Bolts==
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| − | *If you're a newcomer, you've probably already discovered that there's a huge amount of terms that seem unfamiliar to you. Our [[:Category:RR Glossary|Glossary]] has lots of these terms, along with definitions. Just click on the term you wish to view.
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| − | *When looking at frequencies in our database, float your mouse over the column header, and you should get a balloon with a brief description of the terms and abbreviations that are used there.
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| − | *The biggest hurdle for many is the concept of trunking. Our [[Trunking Basics]] article will get you started, as well as this [[Media:Trunking description.pdf|PDF file]] written by UPMan. Note that you will need Adobe Acrobat or a compatible reader (such as Foxit) to read it.
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| − | *With the exception of the P2 scanners, the others '''can't be upgraded''' for any of the newer protocols that are appearing; these include [[Project 25]] Phase II, [[DMR]], [[MOTOTRBO]], [[EDACS Provoice]] and [[NXDN]]
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| − | ==Relevant Resource Material==
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| − | * THIS IS A NEW PAGE
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| − | ==Dynamic Memory Architecture (DMA)==
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| − | * What is [[Dynamic Memory Architecture]]?
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| − | * What are [[Uniden Scanners Systems, Sites and Groups]] and how do they relate to each other?
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| − | ==Features and Functions==
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| − | ===Close Call===
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| − | * What is the [[Uniden Close Call|Close Call]] feature?
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| − | ===Display Questions===
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| − | THIS IS A NEW PAGE
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| − | ===Control Channel Only===
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| − | * What is [[Control Channel Only]] and what does it apply to?
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| − | ===Digital End Code Detection===
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| − | * What is [[Digital End Code detection]] and why do I want to use it?
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| − | ===Fire Tone Out===
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| − | * How do I use the [[Fire Tone Out]] & Fire Tone Out Search feature?
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| − | ===Firmware Updates and Rebanding===
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| − | * For firmware updates and [[Rebanding]] please see our [[Updating the Firmware in Uniden DMA Scanners]] article
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| − | ===Location Based Scanning===
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| − | * What does [[Location Based Scanning]] do for me? How does it work?
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| − | ===Miscellaneous===
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| − | * For display, miscellaneous function and battery voltage and battery tips and related issues, please see our [[DMA Scanner Functions and Batteries]] article
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| − | ===Trunking===
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| − | * How does [[DMA Scanners and Trunking|Trunking]] work with these scanners?
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| − | * What is [[Uniden Multi-Site Trunking|Multi Site Trunking]]?
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| − | ===Undocumented Features===
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| − | * For undocumented hacks, please see our [[DMA Scanner Hacks]] article
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| − | * For basic test modes typically technicians use to access hidden features, any user could try and see what might work, please see our [[Uniden scanner test modes]] article.
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| − | ==Issues==
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| − | ===Access Channel Directly?===
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| − | * '''How do I jump directly to a channel?'''
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| − | ** Use the Number Tag feature. This is available on the [[BCD436HP]], [[BCD536HP]], [[SDS100]], [[SDS200]] and the XT series scanners
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| − | ===Audio Cuts Out===
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| − | * '''Why does audio cut out every 2 or 5 seconds?'''
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| − | ** You have one of the following modes turned on:
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| − | ***if you have a BCT15 or BCT15X, you might have the BearTracker feature turned on (press '''HP''' until ''BP'' is no longer on the display to turn it off).
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| − | ***If the audio cuts out every 2 seconds regardless of mode, you have Close Call priority turned
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| − | ***If the audio cuts out every 5 seconds, you have Weather Priority turned on.
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| − | ***If the audio cuts out only when you are scanning a conventional system, you have Priority turned on. By default the audio will cut out every 2 seconds, but this is user configurable from 1-10 seconds.
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| − | * For audio issues (P25 decoding sounds bad, broken-up, unintelligible etc.) please see our [[DMA P25 Decoding and Audio Issues]] article
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| − | ===Batteries===
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| − | * '''What are the best batteries for the (insert handheld model)?
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| − | ** See the {{Thread|uniden-tech-support.248|439085-best-batteries-for-uniden-bcd325p2.html|Best Batteries for the 325P2}}
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| − | *'''Problems/Questions about charging the 396t's batteries'''
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| − | **First: To charge the batteries, the switch in the battery compartment must be in the "NI-MH" position to enable charging. If you plug-in your scanner, and it says "charge off" on the screen, the switch is in the "alkaline" position (and will not charge the batteries). Next, with the switch in the "NI-MH" position, once you start charging the batteries the screen with read "Normal charging." The 396t's internal charger uses a 14 hour timer to determine when the charging cycle is complete. After 14 continuous (that is, uninterrupted) hours of charging, the display will change to "Charge complete." Interrupting the 14 hour charging cycle (for example, by unpluging the scanner after only a couple of hours of charging), will cause the scanner to start the 14 hour cycle from the beginning again when you next attempt to charge your scanner.
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| − | ** It is highly recommended to use an external charger. Numerous users have noticed the batteries tend to get very hot after an extended charge. This has been widely documented as a cause of shorter battery life, and may cause damage in extreme cases.
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| − | ===Connection Issues===
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| − | * '''The drivers are installed and cable connected but I cant connect to my software'''
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| − | ** See the {{Thread|uniden-forums.82|427188-uniden-bcd396xt-cable-communication-error.html|BCD396XT Cable Communication Error}}
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| − | *Unless you're using an older home PC, serial ports are a thing of the past. You will need a USB-serial converter to connect the PC and scanner. While Scanner Master sells the USB-1, there are several other off the shelf ones that are known to work. See the [[Connecting scanners via USB]] article for a list of examples, along with an explanation on how to use Windows Device Manager to diagnose connection issues. Many desktop "Business PCs" still have serial ports.
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| − | *Each scanner has a specific setup procedure to set the baud rate on the scanner's port(s) . This [[Freescan - Connecting Scanner to PC|article]] summarizes the necessary steps
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| − | * For the following issues, please see our [[DMA Scanners and Software]] article
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| − | ** Connecting the scanner to the PC
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| − | ** Programming questions
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| − | ** Software packages
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| − | ===FM Broadcast Interference===
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| − | * '''I suspect I have issues with local FM BCers overloading my scanner. What are some good FM traps to use on these scanners?'''
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| − | ** See the {{Thread|splitters-filters-and-multicouplers.204|394943-fm-bandstop-filter-comparison.html|FM Bandstop Filter Comparison}}
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| − | ===Nothing to Scan===
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| − | *I see the '''Nothing to Scan''' error message or
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| − | *I turned off all my Favorites, Systems, or Groups off. What Should I do to re-enable Quick Keys?
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| − | **Please, see our [[Nothing to Scan]] article.
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| − | ===Power button===
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| − | *I press the power button, but my Handheld i.e. (BCD396t BCD436HP) won't turn On, What gives?
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| − | **You must press and HOLD the Power Button for a full two seconds to turn the radio On (or Off). This is a safeguard, to prevent turning the scanner On or Off accidentally, such as: when you're carrying it in your pocket or on a belt.
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| − | ===BCD325P2 and BCD996P2 only===
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| − | ====DMR and MOTOTRBO====
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| − | * [[Programming the P2 Scanners for DMR / MOTOTRBO]]
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| − | ====NXDN====
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| − | * [[Programming the P2 Scanners for NXDN]]
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| − | ====Serial Port Drivers====
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| − | * '''Where can I find the serial port drivers for my P2 scanners?'''
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| − | ** [http://info.uniden.com/UnidenMan4/BCD325P2 BCD325P2 page Uniden TWiki]
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| − | ** [http://info.uniden.com/UnidenMan4/BCD996P2 BCD996P2 page Uniden TWiki]
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