NYSDOT Region 11 HELP Trucks (NY)
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Contents
New York State Region 11 HELP Trucks
Information
NYSDOT Region 11 - New York City:
The HELP program within New York City has been operated by the NYPD since 1999. Through cooperative efforts with the New York City Police Department, 10 HELP trucks continuously patrol specified routes during the hours of operation. They are dispatched from the Joint Transportation Management Center (JTMC), a facility co-located by NYSDOT and the NYPD.
Each HELP vehicle patrols a specific segment of the roadway called a "sector", the combination of one or more sectors creating a "beat". There are three beats in Region 11 that cover portions of the Long Island Expressway (I-495), Van Wyck/Whitestone Expressway (I-678), Hutchinson River Parkway, and the New England Thruway (I-95).
Radio Operations/Setup
Unlike other NYS DOT Regions, R11 Help Trucks operate on the NYPD Highway Frequency.
| Frequency | Tone | Alpha Tag | Description | Tag |
|---|---|---|---|---|
| 470.8125 | 123.0 PL | NYPD Traffic | Traffic Division (Highway Units) | Law Dispatch |
Operations
HELP trucks in Region 11 (New York City) Operate:
- Monday through Friday, 6:00 am to 11:00 am and 2:30 pm to 7:30 pm.
- Hours are expanded as needed for special events and holidays.
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