GRE/RS PC Object Oriented FAQ

Welcome to the GRE/RS PC Object Oriented FAQ. The scanners this FAQ will cover include:

• GRE PSR-700
• GRE PSR-800
• RS Pro-107
• RS Pro-18 Note: As of this writing, not yet released

These scanners lack a conventional keyboard; you use proprietary software to write data to a SD card.

Please put all tips, problems and solutions as well as anything GRE or RS did not include in their manuals here. This includes tips for the PSR Software Utility Manager (EZ-Scan) or IScan.

Operational Tips

• What is Object Oriented Scanning and how does it work in the GRE/RS Scanners?
  • Please see the Object Oriented Scanning Described article

• Do the PSR-800 and PRO-18 work the same way and have the same functions?
  • As of the current understanding, not precisely; see the PRO-18 article to see the functional differences

• How do I import a system from the library?
  • Importing an entire system requires these steps:

1. Press MENU key to display main menu
2. Select "Browse Library". You're presented with a list of states.
3. Scroll down to and select state. You're presented with the 3-item "Agencies / Counties / Systems" menu.
4. Scroll down to and select Systems (this shows all statewide systems).
5. Press SEL key to select the system.
6. Press MENU and select "Import Selected"
7. Select target playlists for talkgroups
8. Press MENU and select "Import Now"
9. Wait while scanner parses DB files and builds its run-time data files/structures.

• Note: If you only wanted a few Sites / Talkgroups, you wouldn't select the entire system in step 5. Instead, you'd drill into the system and select individual sites, categories, and/or talkgroups.

• My SD Card has failed and I need to replace it. What SD Cards are compatible?
• How do I format a SD Card for Use?
  • Any microSD Card up to 32GB is supported, as long as it uses 512-byte blocks and is formatted correctly:
    • 2GB or smaller: FAT16, 32kB clusters
    • larger than 2GB: FAT32, 32kB clusters
  • San Disk, PNY and Micro cards are known to work. Other brands have been known to cause issues.
  • The SD association recommends using their SD memory card format tool. They say Windows does not properly format SD cards. Their tool can be found here

• How do you work with playlists?
  • Please see the Working with Playlists article for more information

• Why is the 796-806 Mhz range locked out on the PSR-800?
  • According to a GRE representative, it's because there are intermod issues with these scanners at this range. Please see the first posting of this thread.

• How do I clean out dirt that gets into the LCD display on the PSR-800?
  • See the Cleaning the PSR-800 LCD Display article

Firmware and Software

• Where can I find the latest release of the Software Utility Manager?
• Where can I find the latest firmware release for the PSR-700 and PSR-800?
  • Go to the GRE Support webpage

• Where can I find the latest firmware release for the PRO-107?
  • Go to the Product Support tab in the PRO-107 RS webpage

• Are there any hints for working with and installing the IScan Software?
  • Please go to the IScan Installation and Tips article

• What do I do to fix an error code 740 from the EZ Scan software?
  • Make sure you mark this software run as administrator

• What is the hierarchy of the database?
  • The scanner has a menu-driven version of the RR DB's hierarchy:

Code: States

 Agencies
   Categories
     Subcategories
       Frequencies
 Counties / Independent Cities
   Agencies
     Categories
       Subcategories
         Frequencies
   Categories
     Subcategories
       Frequencies
   Systems
     Sites
     Talkgroup Categories
       Talkgroups
 Systems
   Sites
   Talkgroup Categories

• How do I activate a wildcard on the PSR-800 using EZ-Scan?
  • Look at the Trunked Radio Systems tab on the far right hand side. Click on the image to the right to view it

Wildcard button