GRE/RS Object Oriented Scanners FAQ

Welcome to the GRE/Radio Shack Object Oriented Scanners FAQ. This document addresses common questions and answers, along with tips and explanations, that will help newcomers work with and comprehend the new generation of object oriented scanners. Specifically these models include;

• GRE PSR-310
• GRE PSR-410
• GRE PSR-500
• GRE PSR-600
• Radio Shack Pro-106
• Radio Shack Pro-197

Also see this PSR-500 Operating hints PDF file for additional information.

For these scanners, please see our GRE/RS PC Object Oriented FAQ

• GRE PSR-700
• GRE PSR-800
• Radio Shack Pro-107
• Radio Shack Pro-18

Please feel free to add new questions (and hopefully answers) to this document. If a question or answer is specific to a scanner, be sure to specify this.

General

• What is Object Oriented Scanning and how does it work in the GRE/RS Scanners?
  • Please see the Object Oriented Scanning Described article

• What tips or shortcuts have been found when working on these scanners?
  • Please see the Object Oriented Scanning tips article

• I am hearing a great deal of distorted audio/spurs/interference in some bands. What is causing this?
  • Please see the Object Oriented Scanners Overload Issues article

• What causes distortion when listening to P25 simulcast systems? How can it be remedied?
  • Please see the Simulcast digital distortion article for a discussion of this issue

• Can these scanners handle the new Phase II systems that are coming online?
  • These systems are identified by Project 25 Phase II in the System Type in the database. Such systems cannot be received by these scanners.

• What are some known issues with these scanners and are there any workarounds?
  • Please see the Object Oriented Scanners Issues article

• I lost my owners manual. Is there an online version I can view?
  • Apart from downloading the manual from the GRE or RS website, there's also the Pro-106/197 PSR500/600 Easier to Read manual
  • For the PSR-310 and 410, see the PSR-301/410 Easier to Read Manual
  • A printed version can be found here

• Why is the 796-806 Mhz range locked out?
  • According to a GRE representative, it's because there are intermod issues with these scanners at this range. Please see the first posting of this thread.

• My wall wart went bad. Where can I get a replacement?
• I lost my wall wart. Where can I get a replacement?
  • You will need a wall wart that supplies 9 volts at least 500 ma. Here are a couple of possibilities
    • GRE AC Adapter II via Scanner Master
    • The Shack also sells a multi power adapter with numerous plugs. Use Adaptaplug C

Heap Messages

• I am getting a Heap Error message. What is causing this?
  • You have some TGRP objects that are not associated with any TSYS. Associate or delete these TGRP objects and reload.
  • This is also discussed in this GRE Knowledge Base article

• I am getting a Heap Full message. How do I fix this?
  • This can be caused by having duplicate TGRPs in a TSYS.

Programming questions

• What kind of cable do I need to connect my PC to these scanners?
  • These scanners require a USB connection. Please see the Connecting scanners via USB article for a complete discussion of USB cables and installation notes. Note that the GRE radios come with their own USB cable; the RS scanners require you to purchase it separately.

• Programming trunk systems seems cumbersome. Are there any shortcuts or other hints to make this easier?
• How do I apply rebanding changes to an existing TSYS?
  • Please see the Programming Shortcut PSR-500/600 RS Pro-106/197 article for more on this topic

• How do I enter VHF/UHF Custom Trunking Tables for Motorola and P25 systems
  • Please see the Object Oriented Scanning tips article

• What Software works with these scanners?
• Where can I go to learn how to use the various software packages?
• What Software will allow me to control the scanner remotely?
• What Software will allow me to record what I hear?
• What Software will allow me to monitor the Control Channel of trunked systems?
• Is rebanding supported? What do I need to enter and where do I do it?
  • YES Rebanding is supported. Please see the Object Oriented Scanner Software article for these and other software topics.